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Performance Management System (PMS) checklist

Performance management is an essential aspect of any organization's human resources strategy. A well-designed Performance Management System (PMS) can help companies achieve their goals by aligning employee performance with the company's strategic objectives.

  1. Define the PMS process: Develop a clear and comprehensive process for conducting performance evaluations, setting goals, and providing feedback to employees.

  2. Establish clear performance metrics: Identify the key performance indicators (KPIs) that will be used to measure employee performance, such as sales numbers, customer satisfaction scores, or project completion rates.

  3. Communicate the PMS process: Inform employees of the PMS process and how it will be used to evaluate their performance, and provide them with any necessary training or resources to help them understand and participate in the process.

  4. Set up a goal-setting process: Develop a process for employees to set and track progress on measurable, achievable, relevant, and time-bound (SMART) goals that align with the company's overall objectives.

  5. Schedule regular check-ins: Schedule regular check-ins with employees to provide feedback and support, and to ensure they are on track to meet their goals.

  6. Prepare for performance evaluations: Prepare for performance evaluations by gathering feedback from colleagues, supervisors and subordinates, as well as any other relevant data.

  7. Create a feedback and development plan: Use the information gathered during the evaluation process to create a feedback and development plan for each employee, outlining specific areas for improvement and identifying any necessary training or support.

  8. Monitor progress: Monitor the progress of the PMS process and make any necessary adjustments to ensure that it is effective in improving employee performance and achieving company objectives.

  9. Reward and Recognize: Reward and recognize employees for their achievements and hard work, it will help them to stay motivated and engaged in the PMS process.

  10. Review and improve: Continuously review and improve the PMS process to ensure that it is meeting the needs of employees and the organization.


The ultimate goal of a PMS is to continuously evaluate and improve the system to ensure it is effective in achieving its intended purpose. By following these guidelines, companies can create a PMS that will help them achieve their goals and improve overall employee performance.

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